東京観光経営コンサルティング事務所 / TOURISM & HOSPITALITY MANAGEMENT CONSULTING OFFICE TOKYO
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  • Home
  • 事業内容と実績
    • コンサルティング
    • コンサルティング実績
    • フード・ツーリズム
  • 代表プロフィール
  • 事務所概要
  • お問合せ
  • English page
    • Consulting Service
    • Translation Service- Japanese/English
    • Food Tourism
    • Owner's Profile
    • About Us
  • Contact US

Our consulting Service


Tourism & Hospitality Management Consulting Office Tokyo provides consulting services to tourism and hospitality players in order to support their growth and development, utilizing the office's asset, which is owner's skills, experiences and knowledge acquired through her past career.

We will be happy to listen to what you expect and what you have first and will propose you how we can help you as custom-made service within your budget and by required time line.
Please feel free to contact us if you have any question.
Please find our owner's profile from here.


◆Our clients by industry
◆ 
Tourism sector: tourist attractions, travel agents, tour operators, tourist information, transfer services, local government tourism div., other services focusing on tourists
Hospitality sector: accommodations, restaurants, beauty and relaxation services, lesson programs, others


◆Our clients by business size◆
Medium-Small sized enterprises, freelancers, entrepreneurs, public organizations etc.



◆Our main fields◆
1. International business development

Business development in the markets out of own countries(ex Japan inbound business), marketing strategy for international markets, better services for international travelers
New service/product development for international travelers
International business transactions, employment


2. Human resource development in hospitality management
Support human resource development to nurture future global management executives who acquire not only hospitality mind but also management skills and knowledge to contribute the industry's development.

◆Our strengths◆
Our strengths to provide consulting services is based on the owner, Tomoko Inoue's background and qualifications as following.

1. Owner's background in the tourism industry
  • 10 years experiences in Japan Inbound tourism business
  • In 13 years working periods in the travel industry, she experienced various roles in different points of distribution flow -  from package tour planning, hotel room sourcing, tour arrangement and handling, online sales, tour conductor, complain analysis. Based on that, she deeply understands distribution of tourism products and consumer behavior in tourism.
  • Hospitality industry operation experiences at a theme park, department store, resort hotel, call center etc.
  • Mystery shopper experiences for restaurants, retail shops, service business

2. Expert of hospitality management expertise
She acquired an academic degree called Master of International Hospitality Management (MBA) from an excellend French business school, ESSEC IMHI. Through the 2-year experience at the academic program, she learned hospitality management skills and knowledge which can be utilized in the industry across the globe.

3. Management Consultant for SME certified by METI, Japan

Not only does have the global perspective, she deeply understands SME business in Japan. As national certified management consultant, she frequently interacts with SME leaders for their issues and challenges. She also has a excellent network of other SME supporters such as accountants and other specialists, consultants and local organizations to support SME.
If you are(or will be) based in Japan, you could receive our services  as a part of local governments' financial support program for SME or entrepreneurs. Pleases contact to relevant section of your local government  or us.
Email:
thmc.office.tokyo■gmail.com (Please modify ■ into @).

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